Help Center
What do I do if I don’t agree with my bill?
  • Check your Explanation Of Benefits (EOB) or call your insurance company to confirm the balance is correct based on your benefits (copay, deductible, coinsurance, benefit limitations, etc.)
  • If the balance is correct and you still don’t agree, please submit a dispute to your insurance company.
  • We have flexible interest-free payment plan options that are available online once you’re logged into your account.
  • Financial assistance is also available and can be found by navigating to your billing portal and clicking "Unable to pay your bills? See options".
Need more help?
If you have more questions, one of our support representatives is here to help.
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Speak with a representative over the phone, Mon to Fri 7AM to 12PM, Mon to Fri 1PM to 5PM MST.