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What do I do if my insurance wasn’t billed? Or if I need to update or add insurance information?

This may be because we do not have your latest insurance on your file. You can add or update your insurance by visiting our website at Click “My Dashboard” and then “Update Insurance”. You can also fax this information to (480) 565-3962. Please keep in mind that it can take insurance up to 30 days to process the claim. If there are any issues, we will reach out to you with an update.

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If you have more questions, one of our support representatives is here to help.
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Wait times may be longer than normal
Speak with a representative over the phone, Mon to Fri 7AM to 12PM, Mon to Fri 1PM to 5PM MST.