Help Center

How do I pay bills that have moved to “in collections”?
Why did insurance deny my claim?
How much did insurance cover on my bill?
Why is a recent visit not mentioned on my bill?
I can’t afford to pay my bill right now, what should I do?
Am I eligible for financial assistance?
How do I see my outstanding bills?
How do I make a payment?
When is my payment due?

Browse help topics

Make payments
How do I pay for just some of my bills?
What if I don't want to put my credit card info into a website?
How do I pay bills that have moved to “in collections”?
How do I dispute a payment?
How do I set up a payment schedule?
What payment methods can I use?
What do I do if I don’t agree with my bill?
When will my credit score be affected if I can't pay?
I can’t afford to pay my bill right now, what should I do?
How do I apply for financial assistance?
Am I eligible for financial assistance?
How do I make a payment?
Update account
How do I log in?
How do I change my contact information?
How do I update my billing notifications?
Why do I need to log in?
Review balance
Why am I receiving multiple bills for the same visit?
Why am I being charged by a provider I didn't see?
What if I received a bill for someone else?
What does it mean if my bill is marked as "In Collections"?
What do I do if I don’t agree with my bill?
Why is a recent visit not mentioned on my bill?
How do I see my outstanding bills?
When is my payment due?
Review insurance coverage
What do I do if my insurance wasn’t billed? Or if I need to update or add insurance information?
Why did insurance deny my claim?
What is a premium?
How much did insurance cover on my bill?
What is an insurance adjustment?
What is coinsurance?
What is a copay?
How much have I paid toward my deductible?
What is an out-of-pocket maximum?
What is a deductible?
Other
Why is Cedar appearing on my billing statement?
Am I paying Cedar, or am I paying my healthcare provider?
Does Cedar charge a fee to patients?
Who is Cedar?

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